NetSuite Costs & Pricing

How much does NetSuite cost?

NetSuite can cost anywhere from $40,000 in the first year to several millions of dollars.

How does NetSuite pricing work?

Here are some of the factors that influence the pricing of NetSuite:

• Base Package: NetSuite offers various modules, including ERP, CRM, and e-commerce. The base price will be determined by which module or combination of modules you select.

• Number of Users: Pricing can scale based on the number of full users (those who require access to all features) and limited users (those who only need access to specific functionalities).

• Add-on Modules: Depending on the needs of the business, there are various add-on modules available, such as Advanced Inventory, Advanced Financials, and Manufacturing. Each of these comes at an additional cost.

• Contract Duration: The length of the contract can also influence the pricing. Longer commitments might result in lower monthly or yearly rates.

• Implementation Costs: Implementation might not be included in the quoted software price. This encompasses the processes of setting up the software for your specific business needs, migrating data, training, and other tasks. Some businesses opt to work with NetSuite partners for implementation, which can come with its own set of costs.

• Data Migration: If you're transitioning from another system to NetSuite, you might incur expenses associated with data migration.

• Customization and Integration: Depending on your business's unique needs, you might require customizations or integrations with other software. This will typically increase costs.

• Support and Training: While basic support is included, there might be costs associated with additional training or premium support levels.

• Updates: Periodically, there might be costs associated with updates or new versions of the software, although many updates are included as part of the cloud subscription.

Does NetSuite have hidden costs?

NetSuite, like many other enterprise software solutions, has a pricing model that might include costs beyond the basic subscription fee. While these costs are not necessarily "hidden," they may not be immediately obvious or included in the initial price quote. Here are some types of costs you might encounter:

• Implementation Costs: Setting up NetSuite to fit your business needs can be a significant investment. This includes configuring the system, migrating data from other systems, and more.

• Customization: If your business has unique requirements that are not met by NetSuite's out-of-the-box functionalities, you may need to invest in customization, which can be costly.

• Additional Modules and Add-ons: As your business grows, you might find that you need additional features or modules. Each of these comes with its own costs.

• Training: Although NetSuite is known for being user-friendly, there's still a learning curve involved, especially for complex operations. Training for your staff can be an additional cost, whether it's done internally or through a third-party.

• Integration: If you need to integrate NetSuite with other systems, whether it's an existing system you already use or a new one you're adopting, there might be extra costs involved.

• Data Migration: Importing data from your old systems to NetSuite can be complex and might require specialized services, which usually come at an additional cost.

• Premium Support: While a basic level of customer support is often included in your subscription fee, you might find that you need more extensive support, which generally comes at an extra cost.

• Upgrades: Though being a cloud-based solution means you get regular updates, any major version changes or significant feature updates may involve additional costs for migration or re-training.

• User Licenses: If your business grows and you need to add more users than initially planned, this will increase your ongoing costs.

• Contractual Increases: Make sure to check the terms of your contract for any automatic price increases or other factors that could change your fees over time.

NetSuite Price List: