Odoo ERP Software Overview | Odoo ERP System Demo, Pricing, Features

Odoo: Open Source ERP and CRM

| | | | --- | --- | | Vendor | Odoo | | Founded | 2005 | | Headquarters | Brussels, Belgium | | Target Market | Small to Medium Businesses | | Deployment | Cloud, On-Premise | | Users | 5 million+ |

What is Odoo ERP?

Odoo, formerly OpenERP and TinyERP, is an open-source ERP system based in Belgium. Founded in 2005, Odoo has been developed for small and medium businesses and is available in the cloud or on-premise.

Using open source software, the ERP is highly customizable. Developers can easily access and modify the modules, tailoring the software to your organization's specific requirements.

Odoo ERP is available in two editions:

1. Enterprise Edition — Purchased on a SaaS subscription, hosted in the cloud or on-premise. Includes premium modules and support.
2. Community Edition — Free, open-source version with core functionality.

Licensing is based on the number of users, their responsibilities within the system, and the advanced modules and third-party extensions required. Subscriptions are typically paid annually.

Odoo integrates with payment processors and external shipping systems including Amazon, eBay, UPS, FedEx and QuickBooks.

Modules & Features

Accounting & Invoicing

Provides all the core financial processes including accounts payable and receivable, bank reconciliations, cash management, taxes and reporting.

Project Management

Manage multiple projects and resources using views including Gantt Chart, calendar, graph, Kanban and pivot table analysis.

Inventory Management

Full traceability from supplier to customer, whether you have a single inventory or a complex warehouse map across geographies.

Manufacturing

Integrates with Quality, Maintenance and PLM modules. Includes a Work Centre Control Panel displaying work orders, progress, production quantities, work instructions and time tracking.

eCommerce

Develop the online shopping experience by choosing from available templates and customizing them to showcase your business and product range.

Timesheets

Employees can record activities on the go using the time tracking app, while managers can view and report on team timesheets and link to sales orders.

CRM

Customer relationship management with lead tracking, opportunity management, and sales pipeline automation.

Industry Fit

Professional Services

Integrated financial management & accounting, deep project management, billing, CRM and more — suited for services firms of all sizes.

Distribution

Manage core operations including finance, supply chain, invoicing, delivery notes and product tracking. Supports the full warehouse-to-delivery process.

Retail & eCommerce

Integrated eCommerce platform where inventory and sales are maintained via automatic stock adjustments. Dedicated customer portals for order tracking, invoices and delivery management.

Manufacturing

Manage core manufacturing processes including budgeting, forecasting, shop floor management and performance tracking. Integrates with other Odoo apps for a complete solution.

Pros & Cons

Pros

• Open-source with a large community and ecosystem
• Highly customizable and extensible
• Resource-based pricing — cost-effective for growing teams
• 16,000+ third-party apps available
• Modern, user-friendly interface across web, tablet and mobile

Cons

• Enterprise features require paid subscription
• Community edition has limited support
• Complex implementations may require experienced Odoo partners
• Some advanced features less mature than established competitors

Third Party Extensions

Odoo offers 16,000+ third-party apps via its internal app store, including:

• Payroll
• Asset Management
• Budget Management
• Sales Order Automation
• Product Lifecycle Management
• Data Migration
• Stock Picking

Seamless integration with applications such as WhatsApp, Amazon and QuickBooks.

History

Odoo was launched in 2005 by Fabien Pinckaers in Brussels, Belgium. Originally named TinyERP, the company was renamed OpenERP in 2008, then became Odoo in 2014 as it expanded beyond ERP into business solutions including CRM, e-commerce and business intelligence.

Odoo is headquartered in Belgium with offices in the US, Mexico, Luxembourg, India, China and UAE. The company has over 950 employees and 5 million+ users, with notable customers including Toyota, Hyundai, Danone and Cox.

User Interface

The Odoo interface provides a consistent experience across web, tablet and mobile devices. Users interact with familiar navigation and forms, and content like contacts and tasks moves seamlessly between devices and platforms.

Deployment Options

Odoo offers multiple hosting and licensing options:

• SaaS (Cloud) — Software hosted on Odoo's cloud infrastructure, accessible from any web browser or mobile device. All infrastructure and upgrades are handled by Odoo with an annual subscription.
• Private Cloud — Software hosted in a private cloud with a provider of your choice or on-premise. Annual subscription includes updates — you decide when to apply them.
• On-Premise (Perpetual) — Traditional purchase where you buy the software license and pay yearly maintenance. Lower initial cost since hosting and cloud services are excluded.

Localization, Languages & Support

Localizations

Odoo has been deployed in 40+ countries, configured for local tax standards.

Languages

Odoo currently supports 11 languages.

Support

An Odoo Online subscription includes unlimited 24-hour support at no extra cost, Monday to Friday. Support teams are located globally including in San Francisco, Belgium and India.

Frequently Asked Questions

Is Odoo ERP available in my country/region?

Odoo ERP is available in a growing number of markets. New countries are added through Odoo-led or partner-led localizations.

What is the difference between Enterprise and Community editions?

The Community edition is free and open-source with core functionality. The Enterprise edition builds on Community with additional modules such as bank reconciliation, responsive mobile interface, and clean layouts, plus professional support.

How does Odoo define a paying user?

A user is defined as an employee or supplier who has access to Odoo in create and/or edit mode. External users such as portal customers and suppliers are not counted. Website visitors are also not counted.

Odoo ERP Competitors

• Sage Intacct
• SAP Business One
• Acumatica
• Oracle NetSuite
• ERPNext