Infor CloudSuite Industrial Implementation

Infor Syteline Implementation Frequently Asked Questions (FAQ)

How do you implement Infor CloudSuite Industrial?

1. Define project scope and objectives: This step involves defining the purpose of the project, the expected outcomes, and the resources needed to complete it. It's important to identify the key stakeholders, including executives, department managers, and end-users, to ensure their input and support throughout the implementation process. It's also critical to define the scope of the project, which modules and functionalities of Infor SyteLine will be implemented, and what business processes will be impacted.

2. Build the project team: The project team should include individuals from various departments, including IT, finance, sales, and manufacturing. This team will be responsible for overseeing the project, ensuring that timelines are met, and facilitating communication between stakeholders. It's important to have a mix of technical and functional expertise on the team to ensure the successful implementation of Infor SyteLine.

3. Design the system architecture: In this step, the team defines the overall architecture of the system, including the modules and functionalities that will be implemented. This step includes creating workflows, customizations, and configurations that support the organization's business processes. It's important to ensure that the design aligns with the organization's overall strategy, goals, and objectives.

4. Prepare data migration: The team must analyze and clean up the data from legacy systems and prepare it for migration to Infor SyteLine. This step includes data profiling, data mapping, and data conversion. The goal is to ensure that the data is accurate, complete, and compatible with Infor SyteLine.

5. Configure the system: Based on the design and architecture, the team configures Infor SyteLine to support the organization's business processes. This step involves setting up the necessary modules, workflows, and security configurations. The team must ensure that the system is properly integrated with other systems and that it can be easily maintained and updated.

6. Conduct testing: The team conducts several rounds of testing to ensure that Infor SyteLine meets the requirements and performs as expected. This includes system integration testing, user acceptance testing, and performance testing. The goal is to identify and resolve any issues before the system is rolled out to end-users.

7. Train users: End-users must be trained on how to use Infor SyteLine to perform their daily tasks. This step includes providing user manuals, conducting training sessions, and providing support during the initial stages of the system rollout. The goal is to ensure that end-users are comfortable with the new system and can use it effectively.

8. Go live: After completing testing and user training, Infor SyteLine is implemented in a production environment. It's important to monitor the system closely during the initial stages and provide support to ensure a smooth transition. The team must ensure that the system is properly integrated with other systems, and that data is flowing correctly.

9. Post-implementation support: The team must provide ongoing support and maintenance for Infor SyteLine. This includes troubleshooting, software updates, and system enhancements. The team must also monitor the system for any issues or performance problems and make adjustments as needed. The goal is to ensure that the system is always operating at peak performance and is meeting the organization's business needs.

The Infor CloudSuite Industrial (CSI) implementation methodology is a framework used to guide the implementation process of Infor CloudSuite Industrial, formerly known as Infor SyteLine. The CSI implementation methodology is designed to ensure that the implementation project is completed on time, within budget, and meets the customer's business requirements. The methodology consists of the following phases:

1. Discover: During the Discover phase, the implementation team and the customer work together to establish the project scope, goals, and objectives. The team conducts a thorough analysis of the customer's business processes, identifies any gaps or issues, and defines the project timeline and budget.

2. Prepare: The Prepare phase involves the configuration of the Infor CSI system based on the business requirements identified during the Discover phase. This includes setting up the necessary modules, workflows, and security configurations. The team also prepares the data for migration into Infor CSI, including data cleansing and validation.

3. Design: In the Design phase, the implementation team works with the customer to create a detailed system design that meets the business requirements. The team configures the system based on the design and architecture, including any customizations or integrations needed. The goal is to ensure that the system design aligns with the customer's business goals and objectives.

4. Develop: The Develop phase involves building and testing the Infor CSI system based on the design created in the previous phase. This includes developing any customizations or integrations and testing the system to ensure it meets the business requirements.

5. Deploy: During the Deploy phase, the Infor CSI system is deployed in a production environment. The team monitors the system closely during the initial stages and provides support to ensure a smooth transition. This includes training end-users on the use of the system and providing ongoing support as needed.

6. Stabilize: In the Stabilize phase, the team ensures that the system is operating at peak performance and meeting the customer's business needs. This includes identifying and resolving any issues or performance problems and making adjustments as needed. The goal is to ensure that the system is stable and that the customer is satisfied with the results.

7. Optimize: During the Optimize phase, the team works with the customer to identify opportunities to optimize the system and improve business processes. This includes reviewing system usage and identifying areas for improvement, such as system integrations or customizations. The goal is to ensure that the system is continually improving and meeting the customer's evolving business needs.

How long does it take to implement Infor CloudSuite Industrial?

The cost of an Infor Syteline (now known as Infor CloudSuite Industrial) implementation can vary widely depending on several factors, including the size and complexity of the organization, the scope of the project, the level of customization needed, and the readiness of the customer. Generally, the cost of an Infor Syteline implementation can range from tens of thousands to millions of dollars.

For smaller organizations with straightforward business processes and minimal customization needs, the cost of the implementation can range from $50,000 to $200,000. Larger organizations with complex business processes and extensive customization needs may require an investment of $500,000 to $2,000,000 or more.

The cost of an Infor Syteline implementation can also be affected by the following factors:

1. Licensing costs: The cost of licensing Infor Syteline can vary based on the number of users, the modules required, and the length of the licensing agreement.

2. Implementation services: The cost of implementation services includes the cost of project management, software configuration, data migration, customization development, and testing.

3. Training costs: The cost of training includes the cost of providing end-user training, technical training, and system administrator training.

4. Support costs: The cost of ongoing support includes the cost of maintaining the system, providing help desk services, and resolving issues.

5. Third-party integrations: The cost of integrating Infor Syteline with other systems can vary depending on the number of systems and the complexity of the integrations.

It's important to note that while the cost of an Infor Syteline implementation may seem high, the investment can provide significant benefits to an organization, including improved efficiency, increased productivity, and enhanced decision-making capabilities.

Why implement Infor CSI?

There are several reasons why an organization may choose to implement Infor CloudSuite Industrial (CSI), which was formerly known as Infor SyteLine. Here are some of the key benefits of implementing Infor CSI:

1. Comprehensive functionality: Infor CSI offers a broad range of functionality to support manufacturing, supply chain management, financials, sales, and customer service. The system is highly customizable and can be configured to meet the specific needs of an organization.

2. Scalability: Infor CSI is highly scalable and can support small, mid-sized, and large organizations. The system can handle high volumes of transactions, data, and users, making it suitable for organizations with complex operations.

3. Improved efficiency: Infor CSI can help organizations streamline their business processes, reduce manual work, and eliminate inefficiencies. The system automates many routine tasks, such as order entry, invoicing, and inventory management, freeing up time for employees to focus on more strategic tasks.

4. Real-time visibility: Infor CSI provides real-time visibility into key business metrics, such as inventory levels, sales orders, and production schedules. This enables organizations to make more informed decisions and respond quickly to changing market conditions.

5. Enhanced collaboration: Infor CSI offers tools for collaboration and communication, enabling employees to work together more effectively across departments and locations. The system provides a centralized repository for information, reducing the need for email and other forms of communication.

6. Better customer service: Infor CSI offers tools to improve customer service, including customer self-service portals, order tracking, and automated email notifications. These tools enable organizations to provide faster, more accurate, and more personalized customer service.

7. Lower total cost of ownership: Infor CSI offers a low total cost of ownership compared to other enterprise resource planning (ERP) systems. The system is highly configurable and can be implemented quickly, reducing implementation costs and minimizing disruptions to operations.

Can I implement Infor CloudSuite Industrial myself?

It is possible to implement Infor CloudSuite Industrial (CSI) yourself, but it is not recommended unless you have significant experience and expertise in implementing enterprise resource planning (ERP) systems. Implementing Infor CSI requires technical knowledge, project management skills, and an understanding of business processes. The implementation process can be complex and time-consuming, and a successful implementation requires careful planning, preparation, and execution.

Working with an experienced Infor CSI implementation partner can help ensure a successful implementation. An implementation partner can provide the following benefits:

1. Expertise and experience: An experienced implementation partner has in-depth knowledge of Infor CSI and can help you navigate the implementation process. They can provide guidance on best practices, recommend configuration and customization options, and help you avoid common pitfalls.

2. Project management: An implementation partner can help you manage the implementation project, including creating a detailed project plan, tracking progress, and ensuring that the project stays on schedule and within budget.

3. Customization and configuration: An implementation partner can help you customize and configure Infor CSI to meet your specific business needs. They can recommend the best approach to meet your requirements, provide technical expertise, and ensure that the system is properly integrated with other systems.

4. Data migration: An implementation partner can help you migrate your data from legacy systems into Infor CSI. They can ensure that the data is properly cleansed, mapped, and validated to ensure a smooth transition to the new system.

5. User training: An implementation partner can provide end-user training to ensure that your employees are comfortable using Infor CSI. They can provide training materials, conduct training sessions, and provide ongoing support as needed.

6. Ongoing support: An implementation partner can provide ongoing support after the implementation is complete. They can help you resolve issues, provide software updates, and recommend enhancements as needed.